Consumer IT is part of Singtel Singapore IT and plays a key interface role between IT Divisions and the Consumer Business Units. We enable strategic business outcomes by delivering and maintaining high-quality product services on robust and stable application platforms.

You will lead a team of IT operations experts across inshore and offshore locations to manage IT Service Management (ITSM), Release, Change Advisory Board (CAB), Service Assurance, and Fallout management across mission-critical cloud and hybrid platforms.

Make an Impact by:

Leading a team of IT operations engineers to deliver end-to-end IT service operations for medium to large-scale, business-critical applications across cloud-hosted and hybrid platforms

Driving ITIL-based service management practices including Incident, Problem, Change, Release, Service Level, and Configuration Management

Ensuring service stability, availability, performance, resilience, and cost-efficient op...