As a Customer Support Coordinator , you will play a crucial role in ensuring seamless service for our clients across the Asia Pacific region.

Your responsibilities will include coordinating and facilitating service attendances, working closely with the Service/Team Manager and Field Service Engineers to achieve department objectives and key performance indicators (KPIs), and handling commercial matters related to department activities. Your attention to detail and ability to collaborate effectively will contribute significantly to the success of our customer support operations.

Plan for progress. Protech ting People and Planet is our roadmap.

• Maintain and enforce company administrative guidelines and procedures, fostering cooperation and information flow within and between departments.
• Facilitate service job planning, coordination, and implementation, ensuring efficient use of resources.
• Manage ...