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Senior Customer Service Representative (Technical Support) at Eminds company | Salary 5000

Company

Confidential

Location

, , united arab emirates, United-Arab-Emirates

Type

Full-time

Senior Customer Service Representative (Technical Support) at Eminds company | Salary 5000

Eminds company in Ajman, UAE is looking to hire a Senior Customer Service Representative (Sr. CSR) for a technical support role. This position is ideal for candidates with telecom support experience and strong technical troubleshooting skills.

Job Titles:

Senior Customer Service Representative.

Key Responsibilities:

  • Provide technical support to customers and resolve connectivity issues.
  • Troubleshoot internet connectivity problems and networking issues.
  • Support customers with IPTV, MPLS, and leased line services.
  • Handle email configuration and basic networking support requests.
  • Manage customer complaints professionally and ensure timely resolution.
  • Maintain high standards of customer service and communication.

Technical Requirements:

  • Strong knowledge of internet...

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