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Senior Customer Service Representative (Premier Banking)

Company

Wells Fargo

Location

PHOENIX, United States

Type

Full-time

**About this role:**

Wells Fargo is seeking a Senior Customer Success Representative in Consumer and Small Business Banking as part of Everyday Banking – Premier. Learn more about the career areas and lines of business at wellsfargojobs.com.

**In this role you will:**

+ You will deliver a best-in-class and exceptional experience while being an advocate for our Premier customers
+ Support customers and resolve moderate to complex inquiries or issues for a variety of financial products and services through a variety of other channels
+ Support affluent and High Net Worth customers with $250,000 or more in investible assets with Wells Fargo or own a Wells Fargo Premier Checking account by servicing a variety of more complex financial products, and services by phone with a one-call resolution
+ Perform research to resolve moderately complex customer problems and provide a best-in class customer experience while adhering to work guidelines, policies, and ...

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