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Senior Customer Service & Logistics Manager

Company

Tate & Lyle

Location

Singapore, Singapore

Type

Full time

As Snr Customer Service and Logistics Manager, APAC you are part of the APAC Global Operations Team and play a key role in partnering with the APAC commercial and leadership team.


You are accountable for the overall performance and excellence of frontline customer services, ensuring excellent day-to-day operations and service standards.

Key Responsibilities:

  • Lead and develop a high-performing customer service team.
  • Collaborate with commercial, global, and regional functional teams.
  • Manage open orders and resolve customer issues promptly.
  • Lead and coach the team in logistic operation excellence, delivering a cost effective and right service logistic solution in APAC.
  • Drive innovation and process improvements.
  • Optimize system enhancements to enhance customer experience and efficiency

    • About You

    We’re recruiting a Snr Customer Service & Logistics Manager, APAC reporting to the Supply Chain Director,...

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