About The Role

Every exceptional customer moment starts with our people

At TFG London, we believe that it’s our team who bring our house of brands to life. All our colleagues across Hobbs, Phase Eight, Whistles, and Inside Story play a vital role in our success story and that story is only getting more exciting!

We are looking for a Senior CRM Manager to support TFG London who will be responsible for the strategic leadership and performance of the CRM function across all TFG brands. As a senior leader within the marketing organisation, the Senior CRM Manager will own the CRM vision and long-term strategy, ensuring CRM is a core growth engine for the business.

The role will lead and develop a high-performing CRM team, embedding a customer-first approach, while partnering closely with senior stakeholders across the business.

What you’ll do: