Lead client success initiatives as the Senior Director at AltaML. This pivotal role focuses on enhancing delivery outcomes, ensuring client satisfaction, and fostering strategic partnerships in AI.

You will oversee all aspects of client engagements, working directly with executive stakeholders to deliver exceptional value. Leveraging your experience in client relationship management and delivery strategies, you’ll identify friction points early and streamline adoption efforts. This position emphasizes retention, account growth, and operational excellence.

Key Responsibilities: • Serve as the primary owner for client relationships • Ensure delivery quality and satisfaction throughout projects • Lead identification of upselling and renewal opportunities • Navigate complex stakeholder environments effectively • Conduct governance meetings for project oversight

Requirements: • Minimum 7 years in a senior client-facing role • Strong experience managing executive r...