Walk-in at HCLTech for Senior Customer Support at Ambattur on 2nd Jul 26:

Scope of the Role

:
- Assisting the account manager

s
- Generating the Sales Report, work on CRM tools like Oracle, Salesforce

.
Key Roles and Responsibilitie

s:
- Performing data analysis for generating reports periodical

ly
- Work on account related Queries at backe

nd
- Work on CRM tools like Oracle and Salesforce in backe

nd
- Meeting SLA and T

AT
- Meet the attendance targ

et
- Meet the internal Quality scor

es
- Maintain a high level of professionalism with account manager / customer

s.
Skill Set Requir

ed:
- Knowledge in MS Excel and PowerPo

int
- Strong/Good written communication ski

lls
- Ability to multitasking effectiv

ely
- MS Acces...