Primary Skills: Communication (Expert), Drafting (Proficient), Simplifying Technical (Advanced), Change Management (Expert), Technical Support (High)

Contract Type: W2 Only  

Duration: 7+ Months  

Location: Santa Clara, CA

Pay Range: $55 - $57 on W2



Job Summary:

This role is for a Senior Change Management Specialist focused on the AMER region's Technical Support organization, spearheading transitions during system shifts and process optimizations. The specialist will ensure support teams are prepared and empowered, acting as a bridge between technical leads and frontline staff to maintain stability and clarity. The position requires strong communication, drafting, organizational, and empathy skills.



Key Responsibilities:

• Draft and update comprehensive Change Management plans for Technical Support teams.


• Develop clear "What's Changing" ...