Working as part of the Argus technology department in our central London office, the Senior Business Analyst will play a pivotal role in the delivery of our strategic CRM & ERP programme as we modernise and expand the enterprise software we use. You will be responsible for working closely with our internal business functions to define and communicate a clear set of requirements across workstreams in partnership with the product managers and other business analysts. This is a hands‑on role and you’ll regularly work with stakeholders throughout the product’s lifecycle.

The role includes managing users, data quality, responding to questions from and coaching end‑users, reporting and housekeeping within the system. You will also undertake ongoing business analysis across our business functions to identify opportunities and solutions for process improvement and automation. This will include the hands‑on configuration of Salesforce, whilst ensuring that quality and service leve...