**OUC - The** **_Reliable_** **One** **,** is presently seeking a Senior Business Support Specialist (Billing Quality Assurance) to join the Customer Experience & Sales division. At OUC, we don’t just work – we’re building a bright future of innovation and transformation for future generations.

If you’re a systems‑savvy problem solver who loves connecting data, processes, and people, this role offers the perfect blend of operational depth and analytical challenge. You’ll be the central bridge between billing operations, quality assurance, analysts, trainers, and leadership, ensuring our complex billing ecosystem runs with precision and confidence.

As our Senior Business Support Specialist, you will:

+ Deliver high‑quality data validation, operational insights, and reporting using SQL, Excel, Cognos, Power BI, and other enterprise systems
+ Maintain and improve the tools that keep billing and rate processes accurate, including dashboards, spreadsheet...