Job Description

Senior Business Process Engineer – Energy & Utilities
The Senior Business Process Engineer will lead the end-to-end business process engineering function within the Energy Directorate. The role is responsible for analysing, redesigning and optimising business processes across the energy value chain to support the transition towards a modern, sustainable and revenue-resilient energy ecosystem.
The role bridges strategy, operations and technology, ensuring that AS-IS and TO-BE process architectures are aligned with regulatory requirements, data governance standards, revenue models and service delivery objectives.
Key Deliverables

Enterprise Process Architecture Framework (aligned to TOGAF)

AS-IS and TO-BE process maps

Process optimisation and redesign reports

Revenue process improvement framework

Data governance integration model

Process performance da...