Responsibilities

Business Process Improvement

• Assist Business Transformation Manager to drive process standardization and project implementation
• Support projects’ assigned, documenting requirements, and ensuring project goals & timelines are met
• Consult Subject Matter Expert on business processes and/or Technical Team on system related flows and integrations
• Proactively initiate, facilitate & conduct requirement gathering for ‘As Is’ functional design specifications
• Analysing processes and collaborate with Subject Matter Experts on the ‘To-Be’ scenarios
• Conduct detailed business analysis to identify the business needs of stakeholders and to develop solutions for business challenges
• Create presentation materials and reports for relevant Stakeholders
• Conduct Fit-Gap analysis and work with Stakeholders for resolutions
• Business partner with Stakeholders to address challenges / su...