Role overview

Senior Business Analyst will lead analysis on large or complex projects, ensuring business and user needs are understood, prioritised and translated into actionable requirements. The role supports effective delivery by connecting stakeholders, users, technology and process change. You will work with multidisciplinary teams across data, AI, software engineering, product, QA and delivery to create practical outcomes for clients and end users.

Key responsibilities

• Lead discovery and analysis activities to understand business problems, user needs and root causes.
• Define, validate and manage requirements, user stories, acceptance criteria and non-functional requirements.
• Create business models, process maps, system analysis outputs and change impact assessments.
• Facilitate workshops, manage stakeholder relationships and resolve conflicts between competing needs.
• Work with product, UX, architecture,...