Professional Summary

Experienced Business Analyst with over 7 years of expertise in insurance and digital platform delivery across the Asia Pacific region. Skilled in gathering and analyzing business requirements, improving operational processes, and supporting the development of highly automated digital insurance solutions. Strong background in Agile delivery, stakeholder management, business process automation, and cross‑functional collaboration.

Key Responsibilities

• Collaborate with business stakeholders to gather, analyze, and define product and process requirements.
• Identify gaps, inefficiencies, and opportunities for automation or process simplification.
• Translate business needs into clear functional documentation, workflows, and business rules.
• Define and document product‑related data requirements for quotations, policies, claims, and other insurance functions.
• Support rules‑based automation and end‑...