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Senior Business Analyst - Banking

Company

NTT

Location

Dublin, Ireland

Type

Full-time

JOB DESCRIPTION

Overview

We are looking to recruit a Senior Business Analyst to join our Financial ServicesAdvisory Practice, working on a wide range of projects/programmes. The individual will have experience of working on digital transformation and strategic change projects, responsible for the successful planning, execution, monitoring, control and closure and delivery for our Banking partners.

Responsibilities

  • Engage with business users, understand problem statement, and agree scope of engagement
  • Interview product owners to understand as-is business processes and then develop customer-driven to-be processes
  • Support the Business by documenting process models and identify opportunities for improvement
  • Ability to map customer experience using tools like personas, customer journeys etc.
  • Gather and analyse statistical data from the business areas for supporting business case for change
  • Research and analyse best ...

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