The Senior Business Analyst serves as a key link between organisational goals and technology-driven solutions. This role involves evaluating complex business operations, uncovering improvement opportunities, and producing practical insights that contribute to overall business performance. The successful candidate will demonstrate deep expertise in business analysis, strong stakeholder engagement capabilities, and the ability to guide cross-functional teams within a fast-moving environment.

Key Responsibilities

• Lead the elicitation, analysis, and documentation of business requirements for major initiatives and strategic programmes.
• Work closely with stakeholders to assess business needs and challenges, translating them into well-defined, actionable requirements.
• Create process flows, user stories, and workflow diagrams to support solution development and implementation efforts.
• Perform gap assessments and propose process enhancements ...