We are seeking an experienced senior automotive service advisor to join our team!
This role combines high-level service advising with additional administrative and operational support for the service manager. The ideal candidate is someone who thrives in a fast-paced environment, delivers exceptional customer service, and has the leadership capability to support the overall efficiency of the service department.
Key Responsibilities:
Greet customers, assess service needs, and advise on recommended maintenance and repairs
Prepare repair orders, communicate with technicians, and provide clear updates to customers
Ensure a high level of customer satisfaction through professionalism, accuracy, and follow-through
Assist the Service Manager with administrative tasks, including scheduling, workflow coordination, reporting, and quality control
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