We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

This position will focus on coordinating expedited resolution of root cause corrective actions. Individual will be focusing on issues that are related to executive escalations that are received in Aetna. These escalations might have associated permanent resolutions that need to be coordinated in a time bound fashion.

+ Collaborate with leadership team to define requirements for analyzing root causes and remediation requirements of systemic issues.
+ Engage with business owners and subject matter experts to obtain status updates th...