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Senior AI Strategist for Ops & Customer Service Automation

Company

Hytech

Location

kuala lumpur, Malaysia

Type

Full-time

Hytech, a renowned consulting firm based in Malaysia, seeks a Senior AI Strategist to enhance Operations and Customer Service functions. This role focuses on leveraging AI to improve service quality and operational efficiency. Candidates should possess 5–8 years of AI development experience with a strong background in client support and operational processes. Responsibilities include defining AI initiatives, managing vendor performance, and translating business needs into execution plans. Hytech offers corporate insurance, ongoing training, and engages in exciting projects for career growth.
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