Job Title: Senior Account Manager

Responsible to: Regional Sales Manager

Location: Air IT Location either; London, Milton Keynes or Abingdon/Hybrid

Job Summary

The Senior Account Manager at our company is responsible for nurturing long-term relationships with our key clients, understanding their IT infrastructure needs, and ensuring the provision of outstanding managed IT services. The role demands a blend of technical acumen, customer service excellence, and strategic thinking to help our clients achieve their IT objectives while fostering growth and retention for our MSP.

Key Responsibilities

Client Relationship Management

• Develop and maintain strong relationships with key decision-makers within client organisations.
• Act as the primary point of contact for clients, addressing their needs and concerns efficiently and effectively.
• Conduct quarterly strategic review meet...