We are seeking an experienced Senior Account Manager to manage and grow a portfolio of accounts within the IT logistics sector. The successful candidate will be responsible for maintaining strong customer relationships, driving account growth, and ensuring commercial success across assigned accounts. This role offers the opportunity to work closely with senior leadership, inherit an established portfolio of active accounts, and develop towards a future leadership position. Key Responsibilities
Manage assigned customer accounts and serve as the primary commercial contact. Build and maintain strong relationships with customers and key stakeholders. Oversee account pricing, contract management, service scope, and issue resolution. Onboard new customers and ensure smooth account transitions and implementation. Identify opportunities to grow existing accounts through service expansion and new business opportunities. Monitor account profitability, pricing, billing matters, and receivables...