Position:  Client Engagement Specialist

Location:  Austin, TX

Pay:  $57,800.00 - $61,000.00 per year

Introduction:

Do you enjoy working in an evolving, collegial, and investigative work environment? Do you love learning new things? JAD Group, Inc. is seeking an individual to join a customer success team in Austin, TX, to provide customer support to key customers in North, Central, and South America efficiently, accurately, and professionally. The position is full-time with JAD Group. The ideal candidate must have what it takes to intuitively solve problems, project manage multiple ongoing cases, utilize available resources, know when to consult their team, and bring thorough attention to detail when working with both internal and external customers. 

Responsibilities:

• Receive and process service requests in person, online...