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Seller support - Decathlon Marketplace

Company

Decathlon

Location

Evere, Belgium

Type

Full-time

Gepubliceerd op 18/7/2025

Jobomschrijving

The Decathlon Marketplace team is looking for a motivated and detail-oriented professional to join our Regional Seller Support team for the EU. This role is critical in driving operational excellence and ensuring a top-tier support experience for our sellers. You will help streamline onboarding and ongoing assistance through close collaboration with both internal and external teams.

If you’re passionate about process optimization, quality control, and seller success, we’d love to hear from you!

As Seller Support, your mission will be : 

Operational Excellence & Seller Support

  • Oversee and execute EU seller support processes, directly and via external partners.
  • Drive continuous improvements to enhance seller experience and support quality.
  • Monitor and ensure performance KPIs (e.g., Time to Onboard, Ticket SLA) are met.
  • Q...

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