**Job Description Summary:**

**Job Description:**

The Greeter/Security Staff position involves providing consistent, welcoming and secure experience to both internal staff members and patients. The Greeter will actively welcome patients and other visitors to the sites and invite them to check in for their appointments via the Kiosks or front desk, as appropriate. They will work with patients to enhance the customer experience and build relationships. The Greeter will inform patients of agency priorities and initiatives while supporting the patient’s usage of the kiosk. They will aid the patient in way finding or directions to the correct waiting areas including for the lab, urgent care or other clinical services. It is essential that they demonstrate efforts to maintain and improve job specific competencies, and perform other duties as assigned.

**ROLE AND RESPONSIBILITIES**

Customer Service / Greeter Duties:

+ Warmly greet and assist patie...