**Job Description:**

Needing to earn some extra cash? Looking for an opportunity to work from your remote office? Join our customer service team and help us get educational materials into the hands of kids across the nation. In order to provide excellent customer service during our fall peak season, we are hiring **seasonal part-time** customer service representatives to process inbound customer service calls, chats, and emails **.** We strive to provide excellent service by resolving customer issues thoughtfully and completely. Flexible day shift hours available.

**Responsibilities include:**

+ Resolve customers' concerns or questions relating to orders, accounts, or products.
+ Assist customers with navigating Scholastic websites and digital resources.
+ Assist customers via phone, email, and chat.
+ Enters various types of data accurately and efficiently into multiple web-based applications.
+ Engage customers and coworkers with empathy and ...