**Job Description**

In the Scheduling Coordinator role within the FPA Access Center, you will be responsible for exemplifying patient experience while interacting with patients and visitors over the telephone and other communications channels by providing superior customer service. The FPA Access Center which is centralized contact/call center for the Mount Sinai Health System, located in West Side of Manhattan. Although we are an administrative office, the Access Center supports many of the various doctors’ offices in our health system.

The Scheduling Coordinator I is responsible for scheduling appointments, consults and follow-up appointments for patients.


**Qualifications**

+ High School diploma/GED
+ 1 year secretarial/clerical experience preferably in a medical practice environment

Non-Bargaining Unit, 008 - FPA Access Center - ISM, Icahn School of Medicine

**Responsibilities**

+ Schedules patient FPA appointmen...