- Interacts with customers who have questions about postal service regulations, receiving or mailing documents, or work orders for printing services.

- Provides back-up support to the Postal and Print Associate (Team Leader) for coverage purposes.

- Leads the execution of printing and duplicating orders.

- Reconciles and manages printing volume monthly chargebacks.

- Reconciles daily postage meter usage by various Bank departments to manage postal chargebacks.

- Manages the Bank's FedEx account which includes assisting customers with problem resolution.

- Works with various vendors to schedule periodic equipment maintenance.

- Prepares outgoing mail by complying with postal and delivery service requirements and using postage software/equipment.

- Processes incoming mail and packages.

- Scans labels on letters or parcels to confirm receipt and enter to work flow tracking system; sorts and distr...