Rush Enterprises is looking to hire an SAP Support Analyst to work closely with the Lead SAP Support Analyst for guidance and mentoring. Role serves as single point-of-contact for end-users after Power Users have assisted end users. Performs problem identification and on-the-spot training to prevent problem reoccurrence and knowledge transfer. Performs basic fixes and root cause recommendations. Partner with on-line help and update systems support help scripts. This position is very similar in responsibilities and tasks to a help desk position, but the impact to the organization due to errors is more significant. This position requires more advanced training than a similar help desk position.
Rush Enterprises, Inc. opens the door to the world of opportunity. We are a part of the largest network of commercial vehicle dealerships in North America representing truck and trailer manufacturers. Our franchises include Peterbilt, International, Hino, Isuzu, Ford, IC Bus and Blue Bird. ...