Responsibilities

• Lead analysis of client requirements and business processes to recommend effective solutions.
• Engage with clients to understand business needs and operational challenges.
• Design, configure, and implement functional solutions aligned with client specifications.
• Act as the primary point of contact for clients, ensuring clear communication and expectation management.
• Collaborate with technical teams to support seamless system integration and project delivery.
• Conduct workshops and training sessions for end users to support knowledge transfer and adoption.
• Develop and maintain functional documentation, including specifications, user guides, and training materials.
• Mentor and support junior consultants by sharing best practices and functional methodologies.
• Stay informed on industry trends, emerging technologies, and best practices to enhance service delivery.