Job Summary
We are looking for a Software Asset Management (SAM) professional with intermediate-level experience in SAM tools and strong exposure to major software publishers. The role focuses on license compliance, optimization, and governance across enterprise environments.
Responsibilities
- Manage and support Software Asset Management (SAM) processes using tools such as ServiceNow (SNOW SAM) and Flexera.
- Perform software license compliance analysis, risk identification, and remediation activities.
- Handle software publishers including Adobe, Autodesk, Red Hat, and Microsoft.
- Interpret license agreements, contracts, and entitlements for accurate compliance position.
- Conduct Tier 1, Tier 2, and Tier 3 support activities, including:
- Tier 1: Basic license queries, data validation, user support.
- Tier 2: Compliance analysis, reconciliation, optimization.
- Tier 3: Complex publisher eng...