Job Summary The Salon Manager is responsible for overseeing the daily operations of the salon, ensuring excellent customer service, managing staff performance, driving sales, and maintaining high standards of cleanliness and professionalism. The role requires strong leadership, organizational skills, and a passion for the beauty industry.
Operational Management - Manage the day-to-day operations of the salon.
- Ensure smooth scheduling of appointments and staff rosters.
- Maintain salon cleanliness, hygiene, and safety standards.
- Monitor inventory levels and order supplies as required.
Customer Service - Deliver exceptional customer service and ensure client satisfaction.
- Handle customer inquiries, feedback, and complaints professionally.
- Build long‑term relationships with clients and encourage repeat business.
Staff Management - Supervise, train, and motivate salon emplo...