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Salesforce Support Analyst​

Company

Axelon Services Corporation

Location

Woodbridge Township, United States

Type

Full-time


Title: Salesforce Support Analyst​ (onsite)
Location: Iselin, NJ | Pay: /hr

Position Overview:

  • Seeking a skilled Salesforce Support Analyst with strong problem-solving abilities and expertise across Salesforce platform and MuleSoft integration solutions.
  • This role provides expert-level support to internal users while ensuring optimal system performance and seamless enterprise integrations.
  • Key Responsibilities:

  • Technical Support: Serve as primary contact for complex Salesforce and MuleSoft issues; diagnose, triage, and resolve incidents within SLAs while documenting solutions

  • Platform Administration: Manage user accounts, profiles, roles, permissions, custom objects, fields, and validation rules; conduct system audits and optimize performance

  • MuleSoft Integration Support: Troubleshoot Anypoint Platform integrations, monitor API health, resolve connectivity issue...

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