Role Summary

The Salesforce Administrator is responsible for the day-to-day configuration, support, maintenance, and improvement of the Salesforce platform. This role works closely with business stakeholders to ensure Salesforce supports business processes effectively and drives productivity.

Key Responsibilities

Platform Administration

• 5+ Years of relevant experience
• Manage Salesforce users, roles, profiles, and permission sets
• Configure and maintain objects, fields, page layouts, validation rules
• Handle data management (imports, exports, data cleansing)

Configuration & Customization

• Create workflows, process builder flows, and automation
• Build custom reports and dashboards
• Customize Salesforce to meet business needs without coding

Reporting & Analytics

• Develop and maintain reports and dashboards