Qualifications

• Bachelor's Degree or Diploma in Business Management, Finance
• Minimum of 3 years experience in a Sales or Customer Service Team Leader role, with an advantage of Sales Principles and Customer Service Practices
• Working knowledge of Salesforce and SAP would be an advantage
• Knowledge of Pre-Payment and Revenue Management Products is advantageous
• Strong written and verbal communication skills
• Negotiation and Networking skills
• Professional approach
• Commitment to Customer Service
• High Levels of Integrity and Confidentiality

Responsibilities

• Customer interface: Serving as the liaison between the Company and the Customer, nurturing and enhancing business relationships
• Customer Satisfaction:ensuring prompt and accurate responses to customer inquiries about orders, quotations and deliveries, aiming to improvecustomer satisfaction levels
• Support a...