Job Title: Sales Support Representative II
Location: Kennesaw, GA
Job Summary:
We are seeking a dedicated and detail-oriented Sales Support Representative II to join our dynamic team. This role is pivotal in ensuring seamless customer interactions and efficient order processing. The successful candidate will be instrumental in supporting sales initiatives and enhancing customer satisfaction through effective communication and collaboration with various departments.
Job Responsibilities: Collaborate with various teams to fulfill customer needs, including lab scientists, marketing, and sales. Serve as the main contact for customer order fulfillment, handling sales, technical support, and CRM data entry. Manage and update customer information in ERP and CRM systems. Support sales efforts for both international distributors and domestic customers. Handle lead management,...