Description
We are looking for a Sales Support Manager to lead day-to-day support operations that strengthen retail sales execution and improve service for customers and internal teams in the Framingham, Massachusetts area. This role oversees a small support team, coordinates closely with sales partners, and helps keep pricing, item information, forecasts, and customer-facing materials organized and accurate. The ideal candidate brings leadership experience, strong communication skills, and a background in sales support within consumer products, brokerage, or specialty food environments.


Responsibilities:

• Guide and coach a team of sales support professionals, setting priorities and promoting consistent, high-quality execution.

• Work closely with the sales organization to align operational support with customer goals, promotional plans, and revenue objectives.

• Refine and manage core support activities such as deductions, rebate tracking...