Description

About Rakuten and the Enterprise Solutions Business Division:

The Enterprise Solutions Business Division at Rakuten provides mobile communication services and related solutions to corporate clients, building upon Rakuten Mobile, a core business of the Rakuten Group. As a crucial department responsible for driving ARPU improvement—a company-wide priority—we offer a diverse range of solutions. Beyond mobile communication services and SIM cards, we integrate IoT, cloud, and security solutions to address customer challenges. Our goal is to enhance customer satisfaction and expand our business by providing optimal proposals tailored to customer needs.

About the Department and Services:

Among the solutions for corporate clients, the Enterprise Solutions Business Division offers Rakuten Connect SmaCom, a cloud-based contact center system.

Service Overview:(opens in a new tab)

Rakuten Connect ...