KEY PERFORMANCE AREAS Business Development Maintain the company’s brand reputation and ethos in a professional manner at all times. Conduct an average of ten client calls per day, ensuring that a weekly call report is completed and submitted to the Sales Manager. Complete a client call planner and ensure it is repeated on a four-to-six-week cycle. Monitor sales performance and gross profit activities. Present and sell company products and services to existing and potential clients. Follow up on new leads and referrals generated through field activities. Provide product demonstrations to both new and existing clients. Identify and develop new business opportunities within existing accounts (upselling). Achieve agreed-upon sales targets. Customer Relationship Management Complete written service reports for clients where required, discuss them with relevant stakeholders, and submit copies to the Sales Manager. Ensure that staff training is conducted for all clients, and that all related...