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Sales Operations Support

Company

eClerx

Location

Manila, Philippines

Type

Full time

Responsibilities:

  • Commission & Incentive ManagementCalculate and manage monthly/quarterly commission payouts for the sales team.Resolve disputes and inquiries regarding commission statements with transparency and speed.Maintain and update commission structures and quotas within our CRM/tracking systems.
  • Sales Insights & AnalyticsPipeline Health: Monitor the sales funnel to identify bottlenecks or high-performing segments.Conversion Metrics: Track lead-to-opportunity and opportunity-to-win rates to help leadership forecast accurately.Trend Analysis: Provide the story behind the numbers to help the team understand why we are hitting (or missing) targets.
  • Reporting & Data IntegrityOwn the delivery of Weekly, Monthly, and Quarterly sales performance reports.Build and maintain automated dashboards for real-time visibility into KPIs.Perform regular data hygiene audits within the CRM to ensure reporting accuracy. Update data to meet naming requirements, sector...
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