Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it’s in our differences that we empower the way the world learns.

Come join our team! We are looking for an organized, self-motivated and efficient support specialist. This role is responsible tier 1 support for our sales and sales support teams within Salesforce. You will have a sound understanding of the product offerings and team structure of the Wiley Research lines of business. This role is also responsible for assisting the Research Sales Operation Leads supporting the sales teams with tier 1 support.

How you will make an impact:

Supporting all business streams to ensure all data is compliant, streamlining process where possible and data cleansing.