Oversees the Event Planning function and related staff to ensure the planning and delivery of successful hotel events.
Develop a flexible sales strategy to reflect the achievement of hotel budget commitment and which responds to local market conditions.
Ensures products and or services provided by Event Planning meet or exceed guest expectations and build customer loyalty through product and or service excellence
Take a proactive sales approach and in line with strategy adapt sales solutions to meet client needs and expectations
Competitor analysis to be completed and recorded on a regular basis including: Promotions pricing availability test calls and conference boards.
Ensure efficient management of enquiries turn down and lost business to create future pipeline and repeat business
Manages the daily operation of Event Planning to achieve or exceed budget expectations. Monitors wages and expenses and makes ongoing adjust...
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