This position is responsible for the prospecting and acquiring new accounts, managing accounts of existing clients, addressing customer requests, complaints and needs as well as fostering a long‑term relationship with the customer by demonstrating high service standards. Premplas is committed to an employee‑orientated, high‑performance culture that emphasises empowerment, quality, continuous improvement, and the recruitment and on‑going development of a superior workplace.

Responsibilities

1. Serve as the main point of contact for all customer account‑related matters.
2. Build and maintain positive and long‑lasting client relationships.
3. Conduct after‑sales activities and promote company products and services via cross‑selling and upselling to existing clients.
4. Act as client advocates and work with internal departments to ensure that clients’ needs are understood and satisfied.
5. Maintain up‑to‑date knowledge of company produ...