**Job Description:**
**Objective of role:**
Drive territory growth through providing advanced level technical support including on-site support, telephone support, product, quality, performance, and issue resolution.
**Expectations:**
Technical aptitude and ability to learn and train in mechanical, electronics, computer systems, Wi-Fi networks, routers, and software systems. Highly motivated individual able to focus on reactive troubleshooting, proactive service solutions, and project management. Ability to build and develop relationships to drive sales.
**Main Duties and** **Responsibilities:**
+ Provide training/technical teaching face to face or virtual to support capabilities of distribution sales and service organization
+ Provide technical troubleshooting assistance (telephone and on-site as required) to the AWTX Distributors and act as the main escalation point of contact for advanced product support.
+ Facilitate resolution of equipment and service per...