Build and maintain trust-based relationships with customers and internal business units.
Sales Process and Operational Coordination
Manage internal sales processes and respond to external customer requests (, samples, documentation, surveys). Coordinate with Customer Service, Supply Chain, and Receivables, etc to resolve issues and meet customer needs.
Take full ownership of escalated sales activities, including supply resolutions, CFBs, product returns, and disputes.
Key Activities includes: - Volume forecast, allocation & Order Management - Price upload and settlement - VAT & Rebate Coordination - End to end Operational Support & Customer feedback response
Data & Insight Generation
Prepare / analyze data sets and Sales Stewardship Reports to support sales activities and generate actionable insights
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