Job Accountabilities

+ Administer and maintain LMS and CMS platforms, including user access, permissions, learner assignments, content updates, course catalogs, and compliance tracking

+ Support onboarding programs for new hires by coordinating training assignments, monitoring completion progress, troubleshooting learner issues, and ensuring a positive onboarding experience

+ Develop, analyze, and deliver recurring and ad hoc reporting on onboarding effectiveness, training completion, LMS engagement, compliance metrics, and learner trends for managers, Sales leadership, and senior stakeholders

+ Create dashboards and business insights (together with BI/CRM team) from LMS, CRM, and BI tools to identify opportunities for improving learner engagement, onboarding success, and sales readiness

+ Serve as a subject matter expert for Sales Enablement and learning platforms, including LMS/CMS tools and sales engagement technologies such as Highspot, ...