**Welcome to Love's:** The Customer Engagement Coordinator is responsible for supporting the operational needs of Customer Engagement team. This role provides support in helping set up customers’ accounts. Customer Engagement Coordinators are responsible for understanding Love’s products and services, utilizing various systems and platforms to resolve the client inquiries and provide support requests while working closely with various internal departments throughout the company.
**Job Functions:**
+ Set up accounts
+ Assist customers to better utilize the online software that allows them to manage their fleet fueling and billing accounts
+ Research customer inquiries utilizing company resources and customer conversations to provide corrective actions/answers
+ Resolve problems by researching and working with other departments and vendors
+ Follow through on issues by placing outgoing calls to retrieve additional information or returning calls to offer inf...