Sales Center Operator

Back We are looking for an Italian-English-and-German speaking Sales Center Operator to be based in Verona Villafranca.

Main Functions:

Handles incoming calls or inquiries from prospective customers or clients

Assists customers effectively by solving customer disputes

Provides customer additional information or explains services

Discusses products offered and ensures customer satisfaction

Tactfully handles confrontational or stressful interactions with the public

Completes data entry as required

Accurately captures customer information

Requirements:

Applicants should be proficient in verbal and written communication (Italian, English and German languages), IT competent

Strong communication and negotiation skills

Detail oriented and accurate