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Sales Associate (The Gardens Store)

Company

Hermès

Location

Kuala Lumpur, Malaysia

Type

Full time

Major Responsibilities:

Client Experience & Service Excellence

  • Greet and welcome clients with warmth, professionalism, and genuine enthusiasm

  • Deliver exceptional service at every touchpoint, ensuring a luxurious and personalized shopping experience

  • Maintain a refined, elegant, and customer-centric environment that reflects our brand values

  • Sales & Client Relationship Management

  • Understand customer needs and provide tailored product recommendations to drive sales

  • Foster strong, long-term relationships through consistent client communication and post-sale follow-up

  • Proactively address client inquiries and resolve concerns with discretion and efficiency

  • Share customer insights and feedback with store management to enhance the overall client experience

  • Contribute to the execution of sales plans and store targets

  • Actively parti...

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