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Sales and Service Support – Knokke

Company

Hermès

Location

Knokke-Heist, Belgium

Type

Full time

Main Responsibilities

  • Manage cash register operations, including opening, closing, and reconciliation
  • Review and comment on relevant reports using internal tools
  • Complete after-sales service files through desktop applications
  • Prepare products for repair shipments and follow up with customers accordingly
  • Handle customer service tasks, including order sourcing, validation, and customer notifications
  • Process remote sales payments and ensure customer follow-up
  • Order, track, and distribute staff uniforms

    • Profile

  • Minimum of 5 years of experience in sales and customer service required
  • Strong attention to detail
  • Excellent communication skills in Dutch and English required; French is a plus
  • Ability to multitask and prioritize effectively in a fast-paced environment
  • Proficient in computer applications and digital tools

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